Learn how to claim your Best Wallet Tokens ($BEST) directly in Best Wallet.

The $BEST token claim period starts on November 28 at 12:00 PM UTC. Please note that this guide may be published before the claim window opens to help you prepare for claiming your tokens

If you’ve participated in the $BEST token sale through Best Wallet’s Upcoming Token tab, claiming your tokens is the next step to accessing them in your wallet.

This article explains the simple process of claiming your tokens, potential challenges, and helpful tips to ensure a smooth experience. This includes troubleshooting advice for issues like gas fees and common claiming issues.

If you bought and staked $BEST during the token sale, you won't be able to claim your tokens until December 5 at 12:00 PM. This 7-day unlock period is the time it takes for your tokens to be unstaked from the staking contract.

On December 5, you can go to https://bestwallettoken.com/en/staking, connect your wallet, and withdraw your tokens and rewards.

You can claim your Best Wallet Tokens directly in Best Wallet. Watch our video or follow the steps below:

You can claim your $BEST tokens directly in the Upcoming Tokens tab.

Open the Best Wallet app and go to the Upcoming Tokens tab in your purchasing wallet.

Here, you’ll find a list of all upcoming projects, including those in their claim periods, like Best Wallet.

Next, scroll down to reach the Claim Live section of Upcoming Tokens.

Tap on the Best Wallet project to start the claim process.

Next, you will see your claimable balance plus your stakable balance.

Reminder: If you bought and staked $BEST during the token sale, you won't be able to claim in-app. Instead, you will have to go to https://bestwallettoken.com/en/staking on December 5 at 12:00 PM, connect your wallet, and withdraw your tokens and rewards.

There will be two options to claim your tokens: “Claim and Stake” and “Claim”.

If you choose “Claim”, you will get your $BEST tokens in your wallet directly, ready to manage them in-app.

Alternatively, if you choose “Claim and Stake”, you claim your $BEST tokens but then lock them in a staking pool, meaning they will earn you reward tokens over the next 7 days or longer.

If you decide just to claim your Best Wallet Tokens, tap the “Claim” button.

You will then be prompted to confirm your claim transaction, including an estimation of the gas fee.

Before confirming, you will need to ensure you’ve got enough ETH to pay the gas fees in your wallet.

When claiming your $BEST tokens, you will need to pay a gas fee to process and confirm your claim transaction.

The gas fee for claiming $BEST will be payable in ETH, the native tokens of Ethereum, the network Best Wallet Token is launching on.

Important: Gas fees often spike during periods of high network activity, which may happen during the Best Wallet Token claim. This is because there will be many $BEST holders trying to claim their new tokens at the same time.

Ensure your wallet has enough ETH to cover any spike in gas fees.

Whilst gas fees on Ethereum are usually around $2-$10 per transaction, we recommend having at least $10 worth of ETH in your wallet.

If the claiming fee seems too high, consider waiting for a less congested time to claim.

If you don’t have crypto to pay the gas fees, you can add gas ETH to your wallet by buying in-app (this may take a few hours) or depositing from another wallet or an exchange.

Read our comprehensive guide on gas fees.

Next, submit your claim transaction.

Once it's submitted to the blockchain, your claim will be processed.

Note: This process may take several minutes, especially with the number of people claiming $BEST at the same time. Please don't try again until your transaction is finalized.

Please don't submit any additional claim transactions — due to the busy claim period, transactions may take longer than expected.

Once your claim transaction is confirmed, you can view your new tokens by tapping the button at the bottom.

Your new $BEST tokens should automatically show up in your wallet’s token list — if they aren't appearing, wait a minute, then refresh your token list by hitting the three dots next to your tabs and hitting "Refresh list".

If you still don’t see your new tokens, you may have to enable or import the $BEST token address in your wallet — don’t worry, your tokens are still yours and remain secure, just not viewable in your wallet yet.

Read our guide on how to find or import $BEST to your token list.

You can now securely hold, access, and trade your $BEST tokens in Best Wallet.

Please note that the $BEST price may show in-app as "n/a" for the first 24-48 hours.

This doesn't mean your $BEST tokens have zero value — it's due to a delay post-launch of the live price being available to coin providers like CoinGecko and CoinMarketCap. You can still transfer and trade your $BEST tokens at their live price.

Read our guide on how to trade your $BEST tokens.

First, make sure you have enough ETH in your wallet to pay the gas fee estimate when claiming. Most failed claims happen because of insufficient gas fee tokens to complete the transaction.

Read our guide on why your $BEST claim might be failing.

If, for any reason, your claim doesn't seem to be going through in-app, please get in touch with the Best Wallet support team in-app by going to Settings → Get Help, or open a ticket on our Support site.

Please note that during claim periods, the Best Wallet support team is very busy, so please add all relevant details (such as wallet address and transaction hash) in your first email/message for a quicker resolution.

Important Reminder:

No one from the Best Wallet team will ever request your wallet’s private key. Keep this information strictly private and do not share it with anyone.