Learn the simple steps to receive crypto directly to your Best Wallet. This is useful if you want to deposit crypto to your Best Wallet from another crypto wallet you own or from crypto exchanges such as Coinbase or Binance.

You can either watch our video tutorial or follow the steps below.

First, select which wallet in Best Wallet you want to receive your crypto. Once you’ve selected your wallet, there will be a “Receive” button on the card section.

You can also find the Recieve page in your Trade tab:

The next step is to ensure that you get the right token or blockchain address.

Depending on what wallet you're receiving in, you may have several different blockchain addresses — one for Ethereum, one for Bitcoin, and so on.

First, make sure you've selected the right wallet:

Each wallet you own in Best Wallet will have its own unique set of blockchain addresses.

Once you have selected the right wallet, you can choose to get your Best Wallet address via chain (also known as crypto network) or by the token you wish to receive.

If you choose to receive via a specific token, make sure to pick the right chain — for example, you can get Tether (USDT) on both the Ethereum and Polygon networks. Check for the chain tags next to token names.

Once you've found the right token, tap on it to find the receiving address.

The long alphanumeric code at the bottom is your USDT (ERC-20) address — also represented by the QR code.

You can copy this address by tapping the share button or copy button, and paste into

another crypto app on the same device.

There is no sensitive information tied in with your wallet address, so it is safe to share with people you know and trust. However, we recommend not sharing it on social media or with people you don't know.

If you decide to receive via a network/chain instead, you'll need to select which chain you want to receive on.

Some networks, such as Ethereum, BNB Smart Chain, and Polygon will share a wallet address (known as an EVM wallet address), whilst others, like Bitcoin, will have a different wallet address.

Next, you'll see a list of supported chains in your wallet — these will vary between EVM-only wallets and multi-chain wallets. Read our guide on the difference between the types of wallets in Best Wallet.

In your multi-chain wallets, you can select between Ethereum, BNB Smart Chain, Polygon, and Bitcoin.

Next, you will be brought to your Bitcoin address.

You can use your blockchain addresses to receive all sorts of tokens, as long as they're on that blockchain.
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For example, you can use your Ethereum chain address to receive any ERC-20 token — that's why it's often best to use your blockchain address, as it avoids any error with tokens on multiple blockchains.
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It's important to note that any crypto transaction, including receiving any crypto, may take a few minutes to process. This is completely normal and your crypto deposit should be reflected in your wallet's token list and balance in a minute or two.

Blockchain transactions are irreversible — that’s why when using your wallet address, you have to make sure it is entirely correct; if not, you won’t receive your crypto.

If you're new to receiving/transferring your crypto, it's best practice to receive small test amounts to familiarise yourself with the process.

This approach allows you to get comfortable with the Receive process in Best Wallet and practice how to securely transfer your funds without putting large sums at risk.

This depends on what chain it was sent on – for example, on the busier networks, Bitcoin and Ethereum, it could range from a few minutes to a day. It also depends on how much was sent – smaller transactions tend to be quicker.

Once you’ve received your crypto, it will show up in the “Transaction” tab, which will give you a breakdown of the transaction and give you the other wallet address.

Whilst receiving crypto to your Best Wallet is straightforward, double-check all information, including your wallet address, to ensure a successful transfer of crypto.

The time it takes for crypto transactions to complete can also vary significantly, depending on the network you're sending on, the amount you're sending, and how busy that network is.

If your crypto doesn't show instantly after you send it, don't worry, it probably is just pending as the network works to complete it. Give it a few minutes and refresh your token list, and your received crypto should arrive.

Read our guide on why your deposits might be failing or stuck pending.

If you have gone through these steps and your deposit is still failing, please contact us at [email protected] or open a ticket on our Support site.

Important reminder: Best Wallet will never request your wallet’s private key. Keep this information strictly private and do not share it with anyone.