Learn the simple steps to receive crypto directly to your Best Wallet. This is useful if you want to deposit crypto to your Best Wallet from another crypto wallet you own or from crypto exchanges such as Coinbase or Binance.

You can either watch our video tutorial or follow the steps below.

First, select which wallet in Best Wallet you want to receive your crypto. Once you’ve selected your wallet, there will be a “Receive” button on the card section.

You can also receive crypto from within the "Trade" tab.

Once you're in the trade view, you will see an option to receive. Both options will bring you to the same page.

The next step is to ensure that you get the right wallet address. You may have several wallets in your Best Wallet app, including your Main Best Wallet, created wallets, and imported wallets. Each has a distinct, unique wallet address, so you need to ensure you have selected the correct wallet.

Once you have selected the right wallet, you can choose to get your Best Wallet address via chain (also known as crypto network) or by the token you wish to receive.

Some networks, such as Ethereum, BNB Smart Chain, and Polygon will share a wallet address (known as an EVM wallet address), whilst others, like Bitcoin (which will be supported soon in Best Wallet), will have a different wallet address.

Note: You can get tokens on several different chains. For example, you can get Tether ($USDT) on both the Ethereum and Polygon networks. As Best Wallet continues to expand its supported networks to Bitcoin and other non-EVM chains, you must select the right token network to ensure you successfully receive your crypto.

First, select the token and the correct network you want to receive. For example, say you want to receive Tether ($USDT) on the Ethereum network.

Next, you will be presented with the Receive page. Here, you'll have both the option to share your wallet QR grid or just the long alphanumeric address.

The grid is just a QR code that represents your wallet address, and you can share it directly by hitting the "Tap to share image" button. This is useful if you're receiving crypto from someone else, or you are receiving from one of your other crypto wallets that can scan saved images.

You can also copy and share your long alphanumeric wallet address directly from this screen. This is especially useful if you're sending crypto from one of your other crypto wallet apps on the same device. You can simply copy your Best Wallet address to your clipboard and then directly paste it into your other crypto wallet or crypto exchange account.

There is no sensitive information tied in with your wallet address, so it is safe to share with senders. However, still be careful with who you share it with, as hackers have many methods to compromise your wallet. Learn about all the crypto hacks here and how to avoid them.

If you decide to receive via a network/chain instead, you'll need to select which chain you want to receive on.

For example, you want to receive a meme coin that is on the BNB Smart Chain (also known as a BEP-20 token). First, select the BNB Smart Chain.

Next, you will be brought to your BNB Smart Chain wallet address.

You can also share this address via the QR grid or the wallet address.

Note: Any crypto transaction, including receiving any crypto, may take a few minutes to process. This is completely normal and your crypto deposit will be reflected in your wallet shortly.

Also, don’t forget that any blockchain transaction is irreversible – that’s why when sending your wallet address, you have to make sure it is entirely correct; if not, you won’t receive your crypto.

If you're new to receiving/transferring your crypto, it's best practice to receive small test amounts to familiarise yourself with the process. This approach allows you to get comfortable with the Receive process in Best Wallet and practice how to securely transfer your funds without putting large sums at risk.

This depends on what chain it was sent on – for example, on the busier networks, Bitcoin and Ethereum, it could range from a few minutes to a day. It also depends on how much was sent – smaller transactions tend to be quicker.

Once you’ve received your crypto, it will show up in the “Transaction” tab, which will give you a breakdown of the transaction and give you the other wallet address.

Whilst receiving crypto to your Best Wallet is straightforward, double-check all information, including your wallet address, to ensure a successful transfer of crypto.

The time it takes for crypto transactions to complete can also vary significantly, depending on the network you're sending on, the amount you're sending, and how busy that network is.

If your crypto doesn't show instantly after you send it, don't worry, it probably is just pending as the network works to complete it. Give it a few minutes and refresh your token list, and your received crypto should be visible and accessible to further transact.

Read our guide on why your deposits might be failing or stuck pending.

If your deposits keep failing and you have tried all the suggested resolutions, please email [email protected] and the support team will help you troubleshoot and resolve your issue.