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Learn how to keep your Best Wallet secure with our helpful tips!
While Best Wallet is designed to have the most cutting-edge, up-to-date security features, the responsibility of securing your Best Wallet also falls on you, the user. Most crypto is lost or stolen due to user error, which can be easily avoided.
Follow our essential tips to keep your Best Wallet safe, protecting you from unauthorised access, hacks, and phishing attempts.
Read our guide on how to set up your Best Wallet.
Use a unique and memorable passcode
When you first sign up for Best Wallet, you will have to set up a 4-digit passcode to help secure your account. Don’t use a memorable date like your birthday, the current year, or popular combinations like 1234 or 1111.
Read our guide on how you can reset your passcode.
Enable two-factor authentication
Two-factor authentication (2FA) adds an extra layer of security to your Best Wallet by requiring two forms of identification before access is granted.
This usually means something you know (your passcode) and something you have (a code sent to your phone or email). It significantly reduces the risk of unauthorised access to your wallet.
Even if someone manages to gain access to your login method, they won't be able to access your wallet without the second verification step.
We advise you to set up 2FA using a trusted number when creating your Best Wallet.
Read our guide on how to change your 2FA.
Set up biometric authentication
You can also set up biometric authentication in Best Wallet (such as fingerprint or facial recognition), which offers a convenient and secure way to access your Best Wallet.
This method ensures that only you can unlock your wallet, adding a personal layer of security that is difficult to breach.
Note: You can't change your biometrics in Best Wallet, only turn it on/off. You will have to change your actual biometrics in your device's settings.
Read our guide on how to turn on biometrics.
Regularly update your Best Wallet app
Keep your Best Wallet app updated to the latest version. You can check for regular updates via your Apple App Store or Google Play store.
Updates often include security enhancements and bug fixes that protect your wallet from new threats. Regular updates ensure you benefit from the latest security features and improvements.
Be wary of phishing attempts
Phishing is a common method hackers use to gain access to personal information. Be cautious of suspicious emails or messages claiming to be from Best Wallet.
Always verify the authenticity of the message and never click on suspicious links or provide your personal information. Best Wallet will never ask for your log in details, passcode, or any personal data.
Stay up-to-date by following Best Wallet's social media channels
Best Wallet actively communicates with its users and provides important information regarding scams, updates, and best practices through its social media channels.
Make sure to follow Best Wallet on platforms like X (formerly Twitter) and Telegram. By keeping up with Best Wallet's social media updates, you can stay ahead of potential scams and be informed about the latest developments and security measures.
Ensure that you follow the official, verified Best Wallet accounts to avoid misinformation and phishing attempts disguised as legitimate sources.
Some finals tips
Regularly check your Best Wallet transactions and balances. If you notice any unauthorised transactions or suspicious activity, immediately change your passwords and contact Best Wallet support.
Stay informed about the latest security threats and best practices in cryptocurrency security. The more you know, the better you can protect yourself against crypto threats.
Avoid using public Wi-Fi networks when accessing your Best Wallet as they are often unsecured and can be a hotbed for cyber threats. Rather, use a secure, private network or a VPN to encrypt your internet connection and protect your data.
If you need further support
If you are having trouble with your Best Wallet or struggling to set up 2FA or biometrics, please email [email protected] and the support team will help you troubleshoot and resolve your issue.