In this article:
Find out if Best Wallet is available in your region, and what to do if the app isn’t showing in your app store.
Where Best Wallet is not supported
Best Wallet is available to download in most countries. If you can find it in the App Store or Google Play, you’re good to go — no restrictions on using the app, creating a wallet, or trading crypto.
However, due to regulatory restraints, Best Wallet may not be available to download or update on Apple iOS devices in the following countries:
United Kingdom 🇬🇧 (for iOS and Android devices)
China 🇨🇳
Türkiye 🇹🇷
United Arab Emirates 🇦🇪
Nigeria 🇳🇬
Saudi Arabia 🇸🇦
Algeria 🇩🇿
Afghanistan 🇦🇫
Bahrain 🇧🇭
Benin 🇧🇯
Bolivia 🇧🇴
Burkina Faso 🇧🇫
Cameroon 🇨🇲
Côte d’Ivoire 🇨🇮
Chad 🇹🇩
Democratic Republic of the Congo 🇨🇩
Ecuador 🇪🇨
Egypt 🇪🇬
Gabon 🇬🇦
Georgia 🇬🇪
Guyana 🇬🇾
Indonesia 🇮🇩
Iraq 🇮🇶
Jordan 🇯🇴
Kuwait 🇰🇼
Lebanon 🇱🇧
Libya 🇱🇾
Kazakhstan 🇰🇿
Maldives 🇲🇻
Morocco 🇲🇦
Macau 🇲🇴
Moldova 🇲🇩
Namibia 🇳🇦
Nepal 🇳🇵
Niger 🇳🇪
Oman 🇴🇲
Pakistan 🇵🇰
Palau 🇵🇼
Qatar 🇶🇦
Republic of the Congo 🇨🇬
Senegal 🇸🇳
Sudan 🇸🇩
Tajikistan 🇹🇯
Tanzania 🇹🇿
Tunisia 🇹🇳
Turkmenistan 🇹🇲
Whilst this list consists of new restrictions, you may have the Best Wallet app from when it was available in your location.
What this means for you is that you won't be able to update your app until Best Wallet is available once again in your region in the App Store (or on rare occasions, Google Play Store).
Why Best Wallet might not be available in your country
There are a few reasons you might not be able to download or use the app:
Your region isn’t supported yet
Local regulatory restrictions or licensing rules block access (especially for iOS devices)
We’re always working to expand coverage and make Best Wallet accessible in more regions.
What to do if you have Best Wallet downloaded but can't update
The most important thing to do is never uninstall the Best Wallet app — if you do so, you won't be able to re-download it and access your Best Wallet account.
We strongly recommend making both cloud backups and physical backups, just in case. This way, you ensure you can re-access your wallets in case you lose access to your Best Wallet app.
Need further support?
If Best Wallet isn’t available in your country or you’re running into issues, please contact the Best Wallet support team via [email protected] or open a ticket on our Support site.
Important Reminder: No one from Best Wallet will ever request your private key. Keep this information strictly private and never share it with anyone.