In this article:
From phishing scams to people impersonating the Best Wallet team, learn how to avoid crypto scams to safeguard your crypto funds in Best Wallet. Having a crypto wallet drained is an increasingly common occurrence, often resulting in the permanent loss of crypto funds.
Learn about the most common cryptocurrency scams, how they operate, and how to avoid them to keep your Best Wallet safe.
Phishing Scams
Phishing is a widespread method scammers use to extract sensitive information such as wallet private keys, secret recovery phrases, or login credentials. They often send emails or messages that mimic legitimate companies like Best Wallet, complete with official logos and language. These messages may contain links to fake websites that look identical to the real ones, tricking users into entering their private information.
Prevention Tips
Always double-check the URL of the site you're visiting.
Never click on suspicious links in emails or messages. If the message feels fake or unusual, it probably is.
Check the sender’s address – it will be slightly different from the official email addresses of Best Wallet.
Best Wallet will never ask for your private keys or secret recovery phrase.
Spoofing and Fake Websites
Spoofing involves creating a malicious website that mimics a legitimate one, often with slight variations in the URL. These websites can be used to steal data or convince you to make a transaction directly to the scammer’s account. These can include fake websites mimicking exchanges like Uniswap, prompting you to connect your Best Wallet.
Prevention Tips
Bookmark the official Best Wallet website and all other official websites you regularly visit (like centralised or decentralised exchanges) and only use that bookmark to visit.
Check for the secure "HTTPS" in the website’s URL.
Be wary of websites found through search engine ads, especially search engine adverts that sit above the genuine search results.
Social Engineering and Impersonation
Scammers may impersonate Best Wallet support or well-known figures in the crypto community, offering to help with issues or promoting fake giveaways.
Stay vigilant for fake Best Wallet members on social media and Telegram, and don't engage with supposed celebrity giveaways, urgent deadlines, and promises of guaranteed returns.
Important: The Best Wallet support team or social media admin will never ask for your wallet's private keys or secret recovery phrase.
You must never share these details with anyone, not even with someone you trust online.
Additionally, high-profile individuals like Elon Musk, Vitalik Buterin, and Changpeng Zhao (CZ) are not in the business of randomly distributing cryptocurrency. Scammers often misuse these names to lend credibility to fraudulent schemes.
Prevention Tips
Verify the identity of the person or service you’re communicating with. If you have concerns, do not share any private information.
Remember, official Best Wallet support will never ask for your private keys, recovery phrases, or personal information.
The best way to contact support is through the Best Wallet app or website, never random members on social media or Telegram.
Recovery Scams
These target victims of previous scams, promising to recover lost funds for a fee. Once the fee is paid, the scammer disappears.
Prevention Tips
Understand that once your crypto funds are lost/stolen, it is usually entirely irrecoverable. This is because transactions on a blockchain are irreversible and hackers will move your funds from one wallet to another at high speed, making it impossible to track.
Be suspicious of anyone claiming they can recover lost crypto for a fee. It's always best to be cautious and contact Best Wallet support before doing anything else.
Malicious Wallets and Apps
These are counterfeit applications that look similar to legitimate wallets like Best Wallet. They are designed to steal your data once downloaded and installed. They might ask for your recovery phrase under the guise of “wallet recovery” or “security check”.
Prevention Tips
Only download apps from the official Apple App Store/Google Play Store or are linked directly from the Best Wallet website. When searching for "Best Wallet" or any other app, make sure you select the right one, and check the reviews and the developer company.
Regularly update your wallet app to the latest version for enhanced security features.
Address Poisoning
Address poisoning is a scam tactic where fraudsters take advantage of the common practice of copying and pasting cryptocurrency addresses. In this scam, the attacker monitors the blockchain for high-value transactions and then creates a wallet address that closely resembles the correct address, meaning that you can accidentally copy in the wrong address.
Prevention Tips
Always double-check the entire cryptocurrency address before sending funds, especially the first few, middle, and last few characters.
Consider using the repeat features in Best Wallet, where you can directly repeat a transaction without having to copy and paste the wallet address.
Use Best Wallet's tools and resources
To ensure your crypto funds always remain safe, it is important to do the following:
Stay Informed
Best Wallet actively communicates with its users and provides important information regarding scams, updates, and best practices through its social media channels.
Make sure to follow Best Wallet on platforms like X (formerly Twitter) and Telegram. By keeping up with Best Wallet's social media updates, you can stay ahead of potential scams and be informed about the latest developments and security measures.
Additionally, ensure that you follow the official, verified Best Wallet accounts to avoid misinformation and phishing attempts disguised as legitimate sources.
Report Suspicious Activity
If you encounter a scam or suspicious activity, first report it to Best Wallet's support team. Next, you can report it to your respective country's police service, as they will most likely have cyber fraud departments.
You can also flag any suspicious activity in the Best Wallet online communities, including Telegram and X (formerly Twitter). Doing so, and flagging any wider crypto scams, can help protect others in the Best Wallet community.
Utilise Best Wallet's Educational Resources
Best Wallet offers guides, articles, and support documents to help you navigate the crypto space safely. These include step-by-step guides on how to safely transact your crypto through Best Wallet, as well as educational articles on the best crypto security practices.
Additionally, educate yourself about common scams and learn how to protect your assets effectively. As you have full ownership of your crypto funds, you must exercise caution and diligence when using your Best Wallet.
If you need further support
If you are having trouble with your Best Wallet or struggling to set up 2FA or biometrics, please email [email protected] and the support team will help you troubleshoot and resolve your issue.