In this article:
Learn why the value of your newly claimed Upcoming Token may appear as “n/a” in Best Wallet, and how to check the live price elsewhere.
Newly launched tokens can take a short time to update
When a new token launches, it might take a little while for price data and coin info to show correctly inside Best Wallet.
You might see your token listed with a balance, but instead of a value in dollars, you’ll see “n/a”. This happens when our coin info providers haven’t yet updated their systems to include the live market data for that new token.
This is a normal part of the token launch process, especially for tokens that are just starting to trade on decentralised exchanges (DEXs) and aren’t yet listed on major coin data aggregators.
Your new tokens still have value
Even if the value shows as “n/a”, your token isn’t worthless — it simply means Best Wallet hasn’t received the price feed yet.
The tokens are still in your wallet, and once the coin info updates, the live price and value will appear automatically in-app.
How to check the token’s live price
To see the live price of your token straight away, connect your wallet to a decentralised exchange (DEX) where the token is supported. We recommend:
Uniswap (for Ethereum-based tokens)
PancakeSwap (for BNB Smart Chain tokens)
Once connected, search for the new token using the contract address and view its current price, trading volume, and swap options.
Make sure you’re using the official contract address to avoid fake tokens.
How long does it take for price info to show in Best Wallet?
Most new tokens display correctly within a few hours after launch, but some may take 24–48 hours, depending on the token’s launch visibility and listing speed across our data providers.
You don’t need to take any action — price info will update automatically as soon as it’s available.
Still seeing “n/a” after a few days?
If your Upcoming Token still isn’t showing a value after 48 hours, it may be:
A delay in listing it with the major coin data providers
Not enough trading data to accurately draw the live price
You can still view and manage the token in Best Wallet, but if you’d like to track live prices sooner, use a DEX or price aggregator like DexTools or GeckoTerminal with the token contract.
Need further support?
If you’re unsure about your token’s status, please contact the Best Wallet support team via [email protected] or open a ticket on our Support site.
Important Reminder: No one from Best Wallet will ever request your wallet’s private key. Keep this information strictly private and do not share it with anyone.