Learn the simple steps to receive any token on the BNB Smart Chain to your Best Wallet.

This is useful if you want to deposit BNB or any BNB Smart Chain asset to your Best Wallet from another crypto wallet you own or from crypto exchanges such as Coinbase or Binance.

You can either watch our video tutorial or follow the easy steps below:

First, select which wallet in Best Wallet you want to receive your BNB Smart Chain asset. Next, tap the “Receive” button on the card section.

Next, make sure you're receiving your BNB Smart Chain assets to the right wallet — you can change your wallet at the top.

Next, select the right wallet from the list.

Once you've got the right wallet, the next step is finding the right blockchain address!

Note: You can deposit BNB Smart Chain assets to both your multi-chain wallets and EVM-only wallets in Best Wallet.

The next step is to ensure that you get the correct blockchain address.

In your multi-chain wallets, you will have several different addresses — one for BNB Smart Chain, one for Bitcoin, and so on. Although they all fall under one wallet, they are distinct addresses for their respective blockchains, and quite often can't interact with each other (unless they are EVM addresses).

It's important to select your wallet's BNB Smart Chain address, and not the Bitcoin address or any other non-EVM chain — by sending assets to an incompatible address, you may lose your funds or end up paying wasted transaction fees.

To find your address, it's quickest to search by chain:

Next, select the BNB Smart Chain.

Once you've selected BNB Smart Chain, you will see your wallet's EVM address.

Your wallet address is the long alphanumeric string at the bottom, whilst you can also use your QR grid (which represents that same alphanumeric string).

You can copy and share your long alphanumeric wallet address directly from this screen.

If you’re receiving POL or a BEP-20 token from another wallet or an exchange, copying and pasting this address into the sending platform is the easiest way to ensure accuracy.

If you're depositing from another wallet or an exchange, you will need to copy and paste the address into their send/withdraw field.

Note: BNB Smart Chain transactions may take a few minutes to process, depending on network congestion.

To see all your transaction activity, go to the Trade tab:

Then History:

Here, you will see all your transactions, including any BNB Smart Chain deposits.

Also, remember that all blockchain transactions, including BNB Smart Chain, are irreversible. Ensure the wallet address you use for the transfer is 100% correct to avoid any issues receiving your BNB or BEP-20 tokens.

If you're new to receiving or transferring crypto, it's a good idea to do a small test amount first. This approach allows you to familiarise yourself with the Receive process in Best Wallet and practice how to securely transfer your funds without putting large sums at risk.

The time it takes to receive BNB Smart Chain (BSC) assets depends on the BSC network's activity. On busier days, transactions may take anywhere from a few minutes to several hours. Larger transactions may also take longer to confirm.

Once you’ve received your BNB or BEP-20 token, it will show up in the “History” tab, where you can view the details of the transaction, including the sender's wallet address.

While receiving crypto in your Best Wallet is straightforward, make sure to double-check all the details, including your wallet address, to ensure the transfer goes through smoothly.

If your crypto doesn't show up instantly, don’t worry. It’s likely just pending while the network processes it. Give it a few minutes, refresh your wallet, and your tokens should be visible shortly.

Read our guide on why your deposits might be failing or stuck pending.

If your deposits keep failing or if they seem stuck, please contact support at [email protected] or open a ticket on our Support site, and our team will help troubleshoot the issue.

Important reminder: No one from Best Wallet will ever request your wallet’s private key. Keep this information strictly private and do not share it with anyone.